Refund policy
At Green Beard Grmng, we want you to be satisfied with your purchase. If you are not happy with your order for any reason, you may request a return within 30 days of delivery.
Return Eligibility
- Return requests must be submitted within 30 days of the delivery date.
- Return requests received more than 30 days after delivery are not eligible for a refund or exchange.
- Products should be returned in their original condition whenever reasonably possible.
- Products that have been excessively used, altered, or intentionally damaged may not be eligible for a refund.
Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We'll work with you to resolve the issue promptly.
Refunds
Once your return has been received and inspected, approved refunds will be issued to your original payment method.
Depending on your financial institution, it may take several business days for the refund to appear on your account after it has been issued.
How to Start a Return
To request a return, contact us at greenbeardgrmng@gmail.com.
Please include:
- Your order number
- The product you purchased
- A brief description of the reason for your return
We'll provide the instructions needed to complete your return.
Return Shipping
Return shipping instructions will be provided after your return request has been reviewed. If an item arrived damaged, defective, or incorrect, please let us know when contacting us so we can provide the appropriate assistance.
Order Fulfillment
Green Beard Grmng uses third-party fulfillment services to store, pack, and ship some orders. Regardless of how your order is fulfilled, Green Beard Grmng remains your point of contact for returns, refunds, damaged products, and order-related assistance.